Support

We usually respond within 1–2 business days.

Contact

Found a bug, have a feature idea, or need help? Email awakeeapp@gmail.com with your device model and iOS version — screenshots help a lot. You can also send feedback from inside the app via Settings or the Home Screen icon menu.

Common questions

How do I manage or cancel my subscription?

Subscriptions are handled by Apple: open Settings → your name → Subscriptions → Awakee, or the App Store app → your profile → Subscriptions. Cancelling stops the next renewal; premium stays active until the end of the paid period. Refunds are requested through Apple at reportaproblem.apple.com.

My routines aren't syncing between devices

Awakee syncs through your private iCloud. Check that you're signed into the same Apple ID on both devices and that iCloud is enabled for Awakee in Settings → Apple ID → iCloud. Sync can take a moment after changes.

Reminders aren't showing up

Check Settings → Notifications → Awakee and make sure notifications are allowed. If you use Focus modes, add Awakee to the allowed apps for that Focus.

How do I add the widgets?

Long-press your home screen, tap the add (+/Edit) button, and search for "Awakee". For lock screen widgets, long-press the lock screen → Customize → tap the widget area.

Where is my data stored?

On your device and in your personal iCloud. We collect no personal data — see the privacy policy.

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